Our brand new mobile app will change the way you see your energy. Now you can do even more from your smartphone – view bills, make payments and send meter readings in just a few taps.And your new personal timeline lets you see your usage and forecast in one place. Compare against previous years and look ahead to upcoming events. Understanding your energy has just got easier.
• Log in with your online account details• See your Energy Tracker usage in kWh, £ and CO2 • Built-in torch to make meter reading easier• Make it yours with personalised backgrounds
USEFUL INFORMATION*** Homescreen *** If you arent seeing a timeline on your homescreen please send us an email at firstname.lastname@example.org with your account number and username and we can get this resolved for you
*** Orientation *** If you arent seeing a Menu button appear in the top left hand corner of your screen, please ensure you are holding your device in Portrait mode and there is no rotation lock turned on for your device"
*** Login *** Our new app has been completely rebuilt so you will need to login again for the first use, after this the app will remember your details
*** Camera Permissions *** The app uses the flashlight capability to help you read meters in dark places. Sorry there is no other way to do this, but rest assured the app does not control anything other than the flash
Use of the app is subject to the following terms and conditionshttp://www.npower.com/home/about-npower/terms-and-conditions/